What Are Credits
Telex uses a credit-based system to power agent interactions and other usage-based features. Credits allow organizations to scale agent activity while maintaining control over cost and performance.
What Are Credits Used For?
Credits are consumed when agents perform tasks such as:
- Responding to messages in channels or DMs
- Summarizing threads or generating content
- Sending notifications or alerts
- Executing skills (when available)
Each action draws from your credit balance based on usage patterns and workspace configuration.
Why Use a Credit System?
Credits give organizations:
- Flexibility: Pay only for what you use
- Scalability: Add agents and increase usage as needed
- Transparency: Track consumption and forecast costs
- Control: Set limits and receive usage alerts
This system ensures that agent activity remains efficient, measurable, and cost-effective.
Credit Limits and Notifications
Your workspace includes:
- A credit balance visible always at the top right corner of the workspace
- Usage tracking to monitor daily and cumulative consumption
- Notifications when usage approaches your limit
Admins should always monitor and configure top-up credits to avoid service interruptions.