Overview
A Telex workspace is the central hub where teams collaborate, communicate, and manage their conversations. It contains everything from channels and direct messages to threads, members, and roles — all organized to keep work flowing smoothly.
Whether you're part of a small team or a large organization, your workspace is where all Telex activity begins.
What’s Inside a Workspace
- Channels – Topic-based spaces for group conversations.
- Direct Messages (DMs) – Private, one-on-one or small group chats.
- Threads – Focused replies within messages to keep discussions organized.
- Members – Users who belong to the workspace.
- Roles and Permissions – Controls for who can do what within the workspace.
- Settings – Customizations for notifications, themes, and integrations.
Why It Matters
- Keeps communication structured and searchable.
- Enables real-time collaboration across teams.
- Powers notifications and agent interactions.
- Serves as the foundation for all Telex features — including agents and integrations.